Saeco logoSaeco logo
Saeco logoSaeco logo

Troubleshoot

There is coffee powder under the brew group of my Saeco Espresso Machine

If you find coffee powder in the interior or under the brew group of your Saeco Espresso Machine, please see below for the solutions or watch our instructions video.

Lubricate the brew group

Coffee powder could end up under or around the brew group if the brew group and its parts are not well greased. Follow the steps on which brew group parts need to be greased:
1.    Switch OFF your espresso machine and wait until it is completely off and does not make any more noises (this takes about 15-20 seconds)
2.    Remove the brew group from the machine and rinse it under fresh, lukewarm water. Let it air dry
3.    Apply a thin layer of grease on the piston of the brew group
4.    Apply a thin layer of grease around the shaft located on the bottom of the brew group
5.    Apply a thin layer of grease to the rails on both sides.
Please note: To lubricate the brew group, use Philips/Saeco grease HD5061.
Lubricating the brew group of the Saeco Espresso Machine
Lubricating the brew group of the Saeco Espresso Machine

Useful links

Support Videos

Manuals Download

Contact