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Troubleshoot

My Saeco Espresso Machine does not grind the coffee beans.

If your Saeco Espresso Machine will not grind the coffee beans but the grinder is turning, you may need to unblock the coffee funnel and change the grind setting. Find more information below.

The coffee funnel is blocked and needs to be cleaned

To solve this: unblock the coffee funnel with a spoon handle and clean with a vacuum cleaner by following these steps:

1. Switch the machine OFF and wait until you hear no more sounds (this can take up to 15-20 seconds). 
2. Remove the brew group
3. Open the lid of the pre-ground coffee funnel and place the spoon handle into the funnel. Please note: if there is no pre-ground coffee funnel, insert the spoon handle into the coffee funnel from below
4. Move the handle up and down until the clogged ground coffee falls down. Please note: Some force may be required.
5. Remove all fallen ground coffee with a vacuum cleaner
6. Then put the vacuum cleaner on the outlet of the coffee funnel and cover the pre-ground coffee funnel with your hand. Or vice versa, put the vacuum cleaner on the top and cover the bottom
7. Place back the brew group, switch the machine back on and brew an espresso
8. After brewing, check if the funnel is still free from ground coffee. If not, repeat the unblocking procedure

To prevent the coffee funnel from getting blocked:
do not pour/spill any water into the coffee bean container 
Clean the coffee funnel weekly
unblocking coffee funnel with vacuum cleaner
unblocking coffee funnel with vacuum cleaner

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