Error codes

Below you find a list of the error codes showing problems that you can solve yourself. Video instructions are available on www.saeco.com/care . If another error code appears, please contact the Consumer Care Center in your country. For contact details, see the warranty leaflet.

Error code	Problem	Possible solution
01	The coffee funnel is clogged.	Switch off the machine and unplug it. Remove the brew group. Then open the lid of the pre-ground coffee compartment and insert the spoon handle. Move the handle up and down until the clogged ground coffee falls down. Visit www.saeco.com/care for detailed video instructions.
03	The brew group is dirty or not well-greased.	Switch off the machine. Rinse the brew group with fresh water, let it air-dry and then lubricate it. Consult chapter 'Cleaning the brew group' or visit www.saeco.com/care for detailed video instructions. Then switch the machine on again.
04	The brew group is not positioned correctly.	Switch off the machine. Remove the brew group and reinsert it. Make sure that the brew group is in the correct position before you insert it. Consult chapter 'Handling the brew group' or visit www.saeco.com/care for detailed video instructions. Then switch the machine on again.
05	There is air in the water circuit.	Restart the machine by switching it off and on again. If this works, dispense 2-3 cups of hot water. Descale the machine if you have not done so for a longer period of time.
	The AquaClean filter was not prepared properly before installation or it is clogged.	Remove the AquaClean filter and try to brew a coffee again. If this works, make sure that the AquaClean filter is prepared properly before you place it back. Put the AquaClean filter back into the water tank. If this still does not work, the filter might be clogged and needs to be replaced.
11	The machine needs to adjust to room temperature	Allow some time for the machine to adjust from transport/outdoor temperature to room temperature. Switch off the machine for 30 minutes and switch it on again. If this does not work, contact the Consumer Care Center in your country. For contact details, see the warranty leaflet.
14	The machine is overheated.	Switch off the machine and switch it back on after 30 minutes.
19	The machine is not connected to the wall socket properly.	Make sure that the small plug of the power cord is properly connected to the socket on the back of the machine.

Machine overview